Feedback and Complaints

We take our responsibilities to the people we support and their communities seriously. To make a complaint or provide feedback complete the form below or find out other ways to provide your feedback or complaint.

Complaint or feedback type

The actions of a Lifestyle Solutions staff member

The actions of a person Lifestyle Solutions supports

The way Lifestyle Solutions does something

Other

Your feedback or complaint

Keep it simple and stick to the facts. Be as specific as possible about dates, names and other important details. There should be enough information for the team to understand the circumstances of your complaint and decide how to deal with it. When writing your complaint, think about:

What happened?
Where did the events take place?
When (time and date)?
Who was involved?
Were there any witnesses to these events? Have you included their details?
Have you taken any action already in relation to your complaint? What happened?

What is your feedback or complaint?

What would you like to see happen?

Would you like to identify yourself?

Yes

Contact Information

Contact name

Email address

On behalf of

Contact number

Whistleblowing

A Whistleblower can make an anonymous report by:

Lodging the details using the form above
Phoning the Whistleblower Protection Officer (WPO) on 1800 411 793
Contacting Stopline:
Email: lifestylesolutions@stopline.com.au
Website: lifestylesolutions.stoplinereport.com
Phone: 1300 304 550 (inside Australia) Phone: +61 3 9811 3275 (outside Australia – reverse charges)

Your feedback or complaint

Whistleblowing

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